workplace pension services
Independent expertise for workplace pension schemes
Verstehen helps employers reduce risk, strengthen governance, and make confident decisions about their workplace pension arrangements.
How we can help
Offering a workplace pension means employers take on a set of governance responsibilities, even when the scheme is run by a provider. You’re expected to keep an eye on how the pension is performing, whether it offers good value, how well your provider is delivering it's service, and whether members are getting the right information at the right time. Most employers don’t have the time or specialist knowledge to do all of that themselves. That’s where Verstehen comes in. Verstehen provides independent support to help you meet these responsibilities with confidence. We keep track of what’s happening in your scheme, highlight any risks or issues, explain what regulatory changes mean for you, and give clear, practical recommendations so you can make informed decisions and demonstrate strong governance.
We work with scheme advisers, legal counsel and sponsoring employers to ensure that governance is sound, decisions are well-evidenced and member interests are properly protected.
Our services
Governance and Oversight
Independent support to help employers meet their governance responsibilities. We review your workplace pension arrangements, assess risks, and provide clear recommendations so decisions are well‑informed, defensible, and aligned with regulatory expectations.
Value For Money (VFM) Assessments
Structured VFM assessments that evaluate charges, performance, service quality, and member outcomes. We help employers understand whether their pension arrangements deliver good value and what actions may be needed to improve it.
Provider Monitoring
Ongoing oversight of provider performance, including service levels, administration quality, issue trends, and member experience. We highlight emerging risks, track improvements, and support employers in holding providers to account.
Regulatory Horizon Scanning
Clear, practical updates on regulatory change from the FCA, The Pensions Regulator (TPR), and wider industry. We help employers understand what’s coming, what it means for their pension arrangements, and what actions may be required to stay compliant.
Member Support
Governance‑level support to help employers ensure members receive clear, accurate, and timely information. We review provider communications, identify gaps or risks, and help improve the overall member experience and outcomes.
Pension Forum / HR / Finance Team Support
Independent assistance when provider‑related issues or complaints arise. We analyse root causes, assess service failings, and support employers in escalating concerns effectively ensuring issues feed back into the governance cycle and drive better outcomes.
Need help with your workplace scheme?
Get in touch to discuss your scheme's requirements and how we can help.